![]() ![]() ![]() On the left navigation bar, click Transactions.Make sure to set it to All to ensure all data shows up. In case the issue continues, review the filters in the Transactions section. These steps will help isolate and determine the cause of the problem. I recommend you start by following the troubleshooting from my colleagues. Allow me to chime in and help you fix the problem with Banking in QuickBooks Self-Employed. Hello can see many users are having an issue with missing bank transactions. Please know that you can always ask questions in the Community if you need anything else. Here's an article as a guide: Manually Import Transactions into QuickBooks Self-Employed. However, you'll need to do it on the web version of QBSE. Please know that you also manually upload the missing transactions using a CSV file. Go to this article to get their contact details: Contact QuickBooks Self-Employed Support. They can investigate this further to check what's causing the issue and help you resolve it as well. Just in case you're still getting the same issue, I would recommend reaching out to our support team for QuickBooks Self-Employed. Then, check if transactions are now showing up. Once done, log back in and refresh the bank account once again. Please refer to your device's instructions on how to uninstall an app. I'd also like to ask if you're getting an error message when refreshing your bank account? If there's no error message, you can uninstall and reinstall the mobile app. Let's get this working so you can download the transactions in your account, SmithCreative. The Community and I will be here to help you. Please let me know if you need anything else related to banking. I've attached an article you can use to bring over bank transactions manually, as well as how to review the data in QuickBooks: Add older transactions to QuickBooks Self-Employed. Enter your question, then hit Continue.Īlso, if you can provide additional details about the name of your bank, it would help us provide a much more accurate resolution.Click the Help option at the top menu bar.Our Customer Support Team is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday). They have the necessary tools to further check the problem and to get you back on track as quickly as possible. If it's showing correctly from the website, please contact our QuickBooks Support Team. If the transactions aren't showing on the website, I suggest contacting your bank. They'll be able to review your account and ensure the data is up to date. The data we download to QuickBooks will depend on the information shared by your financial institution. This way, you'll be able to check if the transactions are updated. ![]() I recommend you start by signing in to your bank's website. You can perform some troubleshooting steps to isolate and fix the issue. Since it's happening on the app and browser, the issue may be related to your bank. Allow me to step in and help you with your banking concern in QuickBooks Self-Employed. Hi appreciate you getting back to us here in the Community. ![]()
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